The Resident Handbook - User contributions [en]

Before Moving In

2025-10-10T20:02:53Z

VJetton: /* Resident Portal */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least three (3) business days notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received the email to create your '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices. Please let us know if yo have any questions an concerns.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T20:02:30Z

VJetton: /* Resident Portal */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least three (3) business days notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received the email to create your Downtownian Portal and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices. Please let us know if yo have any questions an concerns.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:55:52Z

VJetton: /* Resident Portal */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least three (3) business days notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received the email to create your '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices. If you don't see this in your email please check your junk folder. Otherwise, please email us at '''leasing@downtownian.com''' and we will send you another link to create your account.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:53:40Z

VJetton: /* Resident Portal */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least three (3) business days notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received the email to create your '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices. If you don't see this in your email please check your junk folder. Otherwise, please email us at '''leasing@downtownian.com''' and we will send you another link to create your portal.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:53:30Z

VJetton: /* Resident Portal */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least three (3) business days notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received the email to create your '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices. If you don't see this in your email please check your junk folder. Otherwise, please email us at leasing@downtownian.com and we will send you another link to create your portal.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:47:52Z

VJetton:

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least three (3) business days notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:47:28Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to Start Your BGE Service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least '''three (3) business days'''' notice to start, stop, or transfer service so take that into account.

'''Information You Need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a Potential Deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:46:37Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''.
Most utilities require at least '''three (3) business days'''' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:46:18Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''. Most utilities require at least '''three (3) business days'''' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:45:32Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''. Most utilities require at least '''three business days'''' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:45:10Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at '''1-800-685-0123'''. Most utilities require at least three business days' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your '''Social Security Number (SSN)''' or '''driver's license''' information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:44:22Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them at 1-800-685-0123. Most utilities require at least three business days' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your Social Security Number (SSN) or driver's license information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:43:11Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [https://secure.bge.com/CustomerServices/service/landing?_ga=2.36147747.2072953241.1668702117-1379187880.1668702115 BGE website] or by calling them. Most utilities require at least three business days' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your Social Security Number (SSN) or driver's license information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:42:35Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

'''How to start your BGE service:''' You can start the process online through the [BGE website or by calling them. Most utilities require at least three business days' notice to start, stop, or transfer service so take that into account.

'''Information you need:''' Gather your Social Security Number (SSN) or driver's license information, the new service address, and the date you want service to begin.

'''Prepare for a potential deposit:''' BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

2025-10-10T19:40:49Z

VJetton: /* Utility Setup */

Before Moving In

2025-10-10T19:40:39Z

VJetton: /* Utility Setup */

Before you move into your new home, please make sure the following steps are completed to ensure a smooth start to your residency:

== Utility Setup ==

All tenants must transfer gas and electric service onto their own names through '''BGE (Baltimore Gas and Electric)''' before moving in.

How to start your BGE service: You can start the process online through the BGE website or by calling them. Most utilities require at least three business days' notice to start, stop, or transfer service so take that into account.
Information you need: Gather your Social Security Number (SSN) or driver's license information, the new service address, and the date you want service to begin.
Prepare for a potential deposit: BGE may require a security deposit to open an account, based on factors like your credit rating or payment history.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

== Resident Portal ==

Confirm that you have received login information for the '''Downtownian Portal''' and have successfully set up your resident account. This is where you'll access your payment history, maintenance requests, and important notices.

== Account Balance ==

You '''security deposit and first month's rent''' must be paid in full, with a '''$0 balance''' shown on your account prior to move-in day.

== Renter's Insurance ==

Upload proof of '''active renter's insurance''' (one policy per resident) to your Downtownian Portal before you move-in date.

== Friendly Reminder ==

'''HVAC Filters:''' Management will replace the HVAC filter before you move in. After that, it is you responsibility to replace the filter approximately '''every three (3) months''' to maintain good air quality and system efficiency.

'''Light Bulbs:''' Your unit will be provided with working light bulbs at move-in. After that, residents are responsible for purchasing and replacing bulbs as needed.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Applying_and_Renting]]

Before Moving In

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Before Moving In

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Before Moving In

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Before Moving In

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Before Moving In

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Before Moving In

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Before Moving In

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Before Moving In

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Before Moving In

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VJetton: Friendly Reminder

Before Moving In

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Storage Lockers

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VJetton: Created page with "If a storage locker is provided, it is for the tenant's '''personal use only'''. Tenants may store only their own property and may '''not keep hazardous, illegal, or inappropr..."

If a storage locker is provided, it is for the tenant's '''personal use only'''. Tenants may store only their own property and may '''not keep hazardous, illegal, or inappropriate items''' in any area.

Management is '''not responsible for theft, loss, or damage''' to items stored in lockers. Tenants are encouraged to carry their own insurance for stored belongings. Management reverses the right to inspect storage areas when necessary for maintenance, safety, or if there is reason to believe prohibited items are stored.

[[Category:Rules and Regulations]][[Category:For New Residents]][[Category:Maintenance]]

Emergency

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VJetton:

You may be wondering what constitutes an “Emergency” for purposes of calling the emergency telephone line provided by Downtownian.com. An emergency is defined as any situation or circumstance in your apartment, building, or common outdoor area that threatens the life or safety of you or your neighbors or poses immediate risk of damage to your apartment or common areas of the building.

'''If you call the emergency line for a non-emergency maintenance request or other inquiry, you may be subject to a fine for falsely reporting an emergency.'''

Some examples of an emergency include a fire, flood, or break-in. Examples of non-emergencies include a car parked in your parking spot, the internet being down, or a broken washing machine. For non-emergency service requests, please [http://login.downtownian.com submit a service ticket.]

In the event of an emergency such as a fire, immediately '''call 911''' and then call us. Use extreme caution in exiting to safety.

Downtownian emergency line at '''(410) 753-2132''' and choose '''option 1'''.

[[Category:For_New_Residents]][[Category:Maintenance]][[Category:Rules and Regulations]]

Emergency

2025-10-10T18:36:13Z

VJetton:

You may be wondering what constitutes an “Emergency” for purposes of calling the emergency telephone line provided by Downtownian.com. An emergency is defined as any situation or circumstance in your apartment, building, or common outdoor area that threatens the life or safety of you or your neighbors or poses immediate risk of damage to your apartment or common areas of the building.

'''If you call the emergency line for a non-emergency maintenance request or other inquiry, you may be subject to a fine for falsely reporting an emergency.'''

Some examples of an emergency include a fire, flood, or break-in. Examples of non-emergencies include a car parked in your parking spot, the internet being down, or a broken washing machine. For non-emergency service requests, please [http://login.downtownian.com submit a service ticket.]

In the event of an emergency such as a fire, immediately call 911 and then call us. Use extreme caution in exiting to safety.

Downtownian emergency line at (410) 753-2132 and choose option 1.

[[Category:For_New_Residents]][[Category:Maintenance]][[Category:Rules and Regulations]]

Quiet Hours

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VJetton:

Community living requires each resident to consider his/her neighbors. Quiet hours are between '''9 pm to 9 am''', and should be respected. Excessive noise and loud music in apartments, hallways or outside areas are not permitted at any time. Enjoy yourself, but do not disturb your neighbors. If one of your neighbors is not adhering to this regulation, please let us know by calling the emergency line at '''(410) 753-2132''' and choose '''option 1'''.

[[Category:Rules and Regulations]][[Category:Maintenance]][[Category:For New Residents]]

Quiet Hours

2025-10-10T18:35:11Z

VJetton:

Community living requires each resident to consider his/her neighbors. Quiet hours are between '''9 pm to 9 am''', and should be respected. Excessive noise and loud music in apartments, hallways or outside areas are not permitted at any time. Enjoy yourself, but do not disturb your neighbors. If one of your neighbors is not adhering to this regulation, please let us know by calling the emergency line at (410) 753-2132 and choose option 1.

[[Category:Rules and Regulations]][[Category:Maintenance]][[Category:For New Residents]]

Quiet Hours

2025-10-10T18:34:44Z

VJetton:

Community living requires each resident to consider his/her neighbors. Quiet hours are between '''9 pm to 9 am''', and should be respected. Excessive noise and loud music in apartments, hallways or outside areas are not permitted at any time. Enjoy yourself, but do not disturb your neighbors. If one of your neighbors is not adhering to this regulation, please let us know by calling the emergency line at (410) 753-2132 and choose option 1.

[[Category:Rules and Regulations]][[Category:Maintenance]]

Quiet Hours

2025-10-10T18:34:12Z

VJetton:

Community living requires each resident to consider his/her neighbors. Quiet hours are between '''9 pm to 9 am''', and should be respected. Excessive noise and loud music in apartments, hallways or outside areas are not permitted at any time. Enjoy yourself, but do not disturb your neighbors. If one of your neighbors is not adhering to this regulation, please let us know by calling the [[emergency]] line at (410) 753-2132 and choose option 1.

[[Category:Rules and Regulations]][[Category:Maintenance]]

Multiple Payers

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<ol style="line-height: 20.6875px; margin: 0.3em 0px 0px 3.2em; padding: 0px; list-style-image: none; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 14px;">
<li>We are unable to assist you with determining which roommate, co-signer or other payer did not make his or her portion of the payment. This is your responsibility. For this reason, we very strongly recommend that one person be the designated payer, and make the entire payment each month.  The other payers should pay that person instead of sending the payment directly to us.  '''A designated payer is required for leases with three (3) or more people, or a multiple payment fee of $40/mo will be assessed.'''     </li>
<li>Your payment history on Downtownian.com will display the name of the payee for all payments made by mail, but not for payments made online.  To find out who made a specific online payment that is reflected in your payment history, please call Payment Service Network at the number above.  We apologize for the inconvenience.</li>
<li>All Tenants listed on the Apartment Lease are equally responsible for the FULL balance each and every month.  If there is a past due balance, we will proceed to collect against all Tenants, regardless of who paid and who did not.  If one roommate does not make his or her payment, the other roommates still risk collections, possible eviction and damage to credit history.  In that instance, we strongly encourage the other Tenants to make up the difference and deal with the issue internally.</li>
<li>All Tenants listed on an Apartment Lease remain legally responsible for the apartment and the rent, until they have been properly removed from the lease.  This applies even if the tenant no longer lives there.  For more information on how to change, remove or add roommates, see [[Changing Roommates]].</li>
</ol>

For information on when rent is due, see [[Rent Due Dates]].

For information on how to make a payment, see [[Making Rent Payments]].

For inforamtion on how to pay online, see [[Online Payments]].
[[Category:Billing]][[Category:For_New_Residents]]

Emergency

2025-10-10T18:28:50Z

VJetton:

You may be wondering what constitutes an “Emergency” for purposes of calling the emergency telephone line provided by Downtownian.com. An emergency is defined as any situation or circumstance in your apartment, building, or common outdoor area that threatens the life or safety of you or your neighbors or poses immediate risk of damage to your apartment or common areas of the building.

'''If you call the emergency line for a non-emergency maintenance request or other inquiry, you may be subject to a fine for falsely reporting an emergency.'''

Some examples of an emergency include a fire, flood, or break-in. Examples of non-emergencies include a car parked in your parking spot, the internet being down, or a broken washing machine. For non-emergency service requests, please [http://login.downtownian.com submit a service ticket.]

In the event of an emergency such as a fire, immediately call 911 and then call us. Use extreme caution in exiting to safety.

[[Category:For_New_Residents]][[Category:Maintenance]][[Category:Rules and Regulations]]

Lease Violations

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VJetton: Created page with "All residents are expected to follow the terms of the lease and community policies. Failure to do so may be considered a '''lease violation'''. Examples include unpaid rent or..."

All residents are expected to follow the terms of the lease and community policies. Failure to do so may be considered a '''lease violation'''. Examples include unpaid rent or utilities, damage to the property, unauthorized occupants or pets, disruptive behavior, or failure to maintain your unit.

Serious or repeated violations may result in '''fines, lease termination, or eviction''' as permitted by law. Management will provide written notice of any violation and an opportunity to correct it when applicable.

[[Category:Rules_and_Regulations]][[Category:For New Residents]]

Laundry Areas

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VJetton:

In buildings where we provide common laundry facilities, we maintain the space and machines in clean and working order. Tenants are responsible for using the machines properly, including cleaning lint traps between loads, discarding waste appropriately, cleaning any spills, etc…

Please set a timer to make sure you do not inconvenience your neighbors by leaving loads in machines for excessive periods of time. If you leave clothes in the laundry rooms for more than 24 hours, they may be moved into storage and a fee applied to your account.

If there is a problem with a machine, please do not ignore it. [http://login.downtownian.com Submit a service ticket] and we will fix the problem as soon as we can.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Maintenance]]

Plumbing Fixtures

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VJetton:

Your apartment has been fitted with the appropriate plumbing fixtures for your use and convenience. It is your responsibility to make sure that they remain in working order or let us know when there is a problem. Avoid clogs by disposing of cooking grease properly and not down your drain. Do not flush inappropriate items down toilets, as clogs could lead to floods, which would lead to lots of costly damage. Tell us about leaks as soon as you notice them so we can fix them and save you some money on your water bill! Finally, '''DO NOT MODIFY PLUMBING FIXTURES'''. Additions such as filters, hoses, sprinkler systems, or other items may not be made without express written permission from the management office. Under certain very limited circumstances, upgrades can be made by OUR plumber at YOUR expense, so if this is important to you, please submit a service request.

[[Category:Rules_and_Regulations]][[Category:For New Residents]][[Category:Maintenance]]

Shared Spaces

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VJetton: Created page with "All shared areas such as hallways, stairwells, laundry rooms, and outdoor spaces must be kept clean and free of personal items or trash. Do not block doors, walkways, or emerg..."

All shared areas such as hallways, stairwells, laundry rooms, and outdoor spaces must be kept clean and free of personal items or trash. Do not block doors, walkways, or emergency exits. Please be respectful of neighbors by keeping noise low and using common areas responsibly.

[[Category:Rules_and_Regulations]][[Category:For New Residents]]

Utilities

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VJetton:

== BGE, Water & Water Heating ==

Tenants are responsible for paying all utilities for their unit, including '''gas, electricity, heat, water, and water heating''', unless otherwise noted in the lease. Common area utilities are the responsibility of the Owner.

All utility accounts must be placed in the Tenant's name before move-in. Failure to pay any utility bill within '''15 days of receipt''' may be considered a '''[[Lease Violations]]'''. The Owner may, at their discretion, pay the unpaid bill and charge the Tenant for the amount plus a '''5% late fee''' and a '''$20 administration fee'''. There charges will be treated the same as unpaid rent.

If utilities are shared or billed collectively, the Tenant is responsible for their portion based on the number of occupants in the building. The Owner may also adjust charges if a unit is found to be using an excessive or disproportionate amount of utilities.

The Tenant may not use or connect to any utility count or service provided by the Owner unless authorized.

== Internet, Cable & Service Installations ==

'''Ask before installing services:''' Cable, satellite dishes, internet wiring—get written
approval first. We have rules about where wires and dishes can go.

'''Scheduling:''' Please schedule installations during normal business hours (no weekends or holidays).

'''Damage:''' Tenants are responsible for any damage caused by installers or equipment.

'''Before Moving Out:''' Remove all cables and equipment before vacating.

'''Free internet is not guaranteed:''' If provided, it’s not part of your lease. Even if it’s
down, rent is still due on time.

[[Category:Rules and Regulations]][[Category:For New Residents]][[Category:Maintenance]]

Utilities

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VJetton:

== BGE, Water & Water Heating ==

Tenants are responsible for paying all utilities for their unit, including '''gas, electricity, heat, water, and water heating''', unless otherwise noted in the lease. Common area utilities are the responsibility of the Owner.

All utility accounts must be placed in the Tenant's name before move-in. Failure to pay any utility bill within '''15 days of receipt''' may be considered a '''lease default'''. The Owner may, at their discretion, pay the unpaid bill and charge the Tenant for the amount plus a '''5% late fee''' and a '''$20 administration fee'''. There charges will be treated the same as unpaid rent.

If utilities are shared or billed collectively, the Tenant is responsible for their portion based on the number of occupants in the building. The Owner may also adjust charges if a unit is found to be using an excessive or disproportionate amount of utilities.

The Tenant may not use or connect to any utility count or service provided by the Owner unless authorized.

== Internet, Cable & Service Installations ==

'''Ask before installing services:''' Cable, satellite dishes, internet wiring—get written
approval first. We have rules about where wires and dishes can go.

'''Scheduling:''' Please schedule installations during normal business hours (no weekends or holidays).

'''Damage:''' Tenants are responsible for any damage caused by installers or equipment.

'''Before Moving Out:''' Remove all cables and equipment before vacating.

'''Free internet is not guaranteed:''' If provided, it’s not part of your lease. Even if it’s
down, rent is still due on time.

[[Category:Rules and Regulations]][[Category:For New Residents]][[Category:Maintenance]]

Utilities

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VJetton:

== Internet, Cable & Service Installations ==

'''Ask before installing services:''' Cable, satellite dishes, internet wiring—get written
approval first. We have rules about where wires and dishes can go.

'''Scheduling:''' Please schedule installations during normal business hours (no weekends or holidays).

'''Damage:''' Tenants are responsible for any damage caused by installers or equipment.

'''Before Moving Out:''' Remove all cables and equipment before vacating.

'''Free internet is not guaranteed:''' If provided, it’s not part of your lease. Even if it’s
down, rent is still due on time.

[[Category:Rules and Regulations]][[Category:For New Residents]][[Category:Maintenance]]

Security Deposit

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VJetton: Created page with "Your security deposit cannot exceed the equivalent of '''one months' rent''', regardless of the number of tenants. The deposit will be held in a Maryland bank account that ear..."

Your security deposit cannot exceed the equivalent of '''one months' rent''', regardless of the number of tenants. The deposit will be held in a Maryland bank account that earns simple interest as required by law.

Within '''45 days after [[Moving Out]]''', the Owner will return the deposit with interest, minus any lawful deductions for unpaid rent or damages. A '''written list of any deductions''' will be provided.

Tenants may request a '''move-out inspection''' by giving written notice at least '''15 days before moving'''. The security deposit '''may not be used as rent''', even at the end of tenancy.

[[Category:Rules_and_Regulations]][[Category:Applying_and_Renting]]

Rent Increases

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VJetton:

Rent amounts may be adjusted at the end of your lease term or during renewal. You will receive '''written notice at least 90 days in advance''' of any rent increase. Notices may be sent by email, text message (if consented to), or by first-class mail to your address on file.

[[Category:Rules_and_Regulations]][[Category:For New Residents]]

Rent Increases

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VJetton: Created page with "Rent amounts may be adjusted at the end of your lease term or during renewal. You will receive '''written notice at least 90 days in advance''' of any rent increase. Notices m..."

Right of Owner Access

2025-10-09T21:13:56Z

VJetton:

Management or maintenance staff may need to enter your unit for repairs, inspections, or emergencies. Expect in urgent situation, you'll receive '''at least 24 hours' notice''' before entry. In emergencies, access may occur without notice to protect residents and property. Please keep entry areas clear and secure pets during visits.

[[Category:For_New_Residents]][[Category:Maintenance]][[Category:Rules and Regulations]]

Right of Owner Access

2025-10-09T21:12:45Z

VJetton: Created page with "Management or maintenance staff may need to enter your unit for repairs, inspections, or emergencies. Expect in urgent situation, you'll receive at least 24 hours' notice befo..."

Management or maintenance staff may need to enter your unit for repairs, inspections, or emergencies. Expect in urgent situation, you'll receive at least 24 hours' notice before entry. In emergencies, access may occur without notice to protect residents and property. Please keep entry areas clear and secure pets during visits.

[[Category:For_New_Residents]][[Category:Maintenance]][[Category:Rules and Regulations]]

Before Moving In

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Before Moving In

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Before Moving In

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