Communications

All “official” communications such as service requests, reports of noise or trash violations, or questions about your accounts should be made via your online portal. It’s important we track these messages through a central system so we can make sure the right team member responds and we can resolve any issues quickly and completely. You should, however, always feel free to call the office during business hours with questions. The phone number is 410.753.2132 and press “0” to talk to an on-call team member. Some communications, such as formal notice to terminate your lease, must be made via a specific form, signed, and delivered in hard copy via certified mail to the management center.