Rent Due Dates
- The full rent is due every month by 11:59 pm on the 1st day of the month, including the base rent and all charges posted to your account on or prior to the 20th of the preceeding month.
- If you are mailing your payment, we consider the date the payment is received by our payment center, not the postmark date. Don't mail your payment on the day it is due, or it will be received late. You are advised to mail your rent at least five days before the due date to ensure we receive it by the 1st of the month.
- If the 1st of the month falls on a federal holiday or a Sunday, or any other day the U.S. Postal Service does not operate, the due date for mailed payments will change to the first day after in which the U.S. Postal Service is operating. The due date for online payments will not change.
- Don't assume what you owe. Always check your balance online before making a payment. Your bill may also include utilities and other irregular charges in addition to your base rent.
- We do not have a grace period. Any amount outstanding as of the 2nd will be assessed a penalty of 5% of the entire overdue balance.
- Balances overdue more than five (5) days will be sent to our collections department for further action. All legal and court fees related to the collections will also be charged to your account.
- We do not send printed statements through the mail.
For information on how to pay, see Making Rent Payments.
For information on paying with roommates, see Multiple Payers.
For information on making online payments, see Online Payments.
